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Microsoft Outlook

Skill Sets Exam Objectives
Use Outlook Mail to communicate with others inside and outside your company
bulletRead mail
bulletSend mail
bulletCompose mail by entering text
bulletPrint mail
bulletAddress mail by entering text
bulletUse mail features (forward, reply, recall)
bulletUse address book to address mail
bulletFlag mail messages
bulletNavigate within mail
bulletFind messages
bulletConfigure basic mail print options
bulletWork with attachments
bulletAdd a signature to mail
bulletCustomize the look of mail
bulletUse mail templates (themes) to compose mail
bulletIntegrate and use mail with other Outlook components
bulletCustomize menu and task bars
Use Outlook to manage messages
bulletCreate folders
bulletSort mail
bulletSet viewing options
bulletArchive mail messages
bulletFilter a view
Use the Outlook calendar
bulletNavigate within the calendar
bulletSchedule appointments and events
bulletSet reminders
bulletPrint in calendar
bulletSchedule multi-day events
bulletConfigure calendar print options
bulletCustomize the calendar view
bulletSchedule recurring appointments
bulletCustomize menu and task bars
bulletAdd and remove meeting attendees
bulletPlan meetings involving others
bulletSave a personal or team calendar as a Web page
bulletBook office resources directly (e.g., conference rooms)
bulletIntegrate calendar with other Outlook components
Navigate and use Outlook effectively
bulletUse Outlook Help and Office Assistant.
bulletMove items between folders
bulletNavigate between Outlook components
bulletModify the Outlook Master Categories List
bulletAssign items to a category
bulletSort information using categories
bulletUse the Office Clipboard
Use Contacts
bulletCreate, edit, and delete contacts
bulletSend contact information via e-mail
bulletOrganize contacts by category
bulletManually record an activity in a journal
bulletLink activities to a Contact
bulletSort contacts using fields
Use Tasks
bulletCreate and update one-time tasks
bulletAccept and decline tasks
bulletOrganize tasks using categories
bulletAssign tasks to others
bulletCreate tasks from other Outlook components
bulletChange the view for tasks
Integrate Office applications and other applications with Outlook components
bulletCreate and use Office documents inside Outlook
Use Notes
bulletCreate and edit notes
bulletOrganize and view notes
bulletCustomize notes

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