| Skill
Sets |
Exam
Objectives |
| Use
Outlook Mail to communicate with others inside and outside your
company |
 | Read mail
|
 | Send mail
|
 | Compose mail by entering text
|
 | Print mail
|
 | Address mail by entering text
|
 | Use mail features (forward, reply, recall)
|
 | Use address book to address mail
|
 | Flag mail messages
|
 | Navigate within mail
|
 | Find messages
|
 | Configure basic mail print options
|
 | Work with attachments
|
 | Add a signature to mail
|
 | Customize the look of mail
|
 | Use mail templates (themes) to compose mail
|
 | Integrate and use mail with other Outlook components
|
 | Customize menu and task bars |
|
| Use
Outlook to manage messages |
 | Create folders
|
 | Sort mail
|
 | Set viewing options
|
 | Archive mail messages
|
 | Filter a view |
|
| Use
the Outlook calendar |
 | Navigate within the calendar
|
 | Schedule appointments and events
|
 | Set reminders
|
 | Print in calendar
|
 | Schedule multi-day events
|
 | Configure calendar print options
|
 | Customize the calendar view
|
 | Schedule recurring appointments
|
 | Customize menu and task bars
|
 | Add and remove meeting attendees
|
 | Plan meetings involving others
|
 | Save a personal or team calendar as a Web page
|
 | Book office resources directly (e.g., conference rooms)
|
 | Integrate calendar with other Outlook components |
|
|
Navigate and use Outlook effectively |
 | Use Outlook Help and Office Assistant.
|
 | Move items between folders
|
 | Navigate between Outlook components
|
 | Modify the Outlook Master Categories List
|
 | Assign items to a category
|
 | Sort information using categories
|
 | Use the Office Clipboard |
|
| Use
Contacts |
 | Create, edit, and delete contacts
|
 | Send contact information via e-mail
|
 | Organize contacts by category
|
 | Manually record an activity in a journal
|
 | Link activities to a Contact
|
 | Sort contacts using fields |
|
| Use
Tasks |
 | Create and update one-time tasks
|
 | Accept and decline tasks
|
 | Organize tasks using categories
|
 | Assign tasks to others
|
 | Create tasks from other Outlook components
|
 | Change the view for tasks |
|
|
Integrate Office applications and other applications with Outlook
components |
 | Create and use Office documents inside Outlook |
|
| Use
Notes |
 | Create and edit notes
|
 | Organize and view notes
|
 | Customize notes |
|